MicrosoftSurface Laptop 4 13.5” Touch-Screen – Intel Core i5 - 8GB - 512GB Solid State Drive Matte Black

Great computer for the price. Extremely fast processing, my son plays video games and streams movies.

Light to carry, great keyboard and monitor. Love it!

This is my third Surface and I’m really pleased. The first lasted me 5 years and I loved it. The second I took from my son after he left for college and got a new computer that suited his needs more. But because he kind of abused it it didn’t last long. So far I’m loving this one! The battery life is solid but like any laptop watch too many videos or use too much processing power and the battery life goes down. The touch screen is much improved over previous models. The one downside for my needs is no slot for a SD or mini SD card. There’s only one USB port and one USB C port so you really need a hub.

The number of ports are limited. The camera can be improved. It would also be nice to have another camera on the cover like a Surface Pro since there is a chance to host a hybrid meeting nowadays. The screen bezel is wider than their competitors, but it is perfectly fine to me because it is still narrow enough. Although it is a 13.5", the screen appears to be bigger because of ratio aspect MS chose to use. I really like this extra screen space. The ice blue color is just so beautiful beyond words. The Alcantara keyboard is so comfortable and such a joy to type on. It is pretty too. I think the Surface Laptop 4 is an excellent choice for people who prefers a Windows platform.

I was not able to install my virus protection software and not sure how to address this issue. Hitherto, no major issues. Everything works as advertised. Not the fastest but fast enough. Not the lightest but light enough for my travel backpack, etc.

This is my third laptop computer and it's incredible how far the technology has come in just the past few years. The only downside is that it does not have a disc drive but I was able to purchase a very nice one for only $50--and that includes a carrying case.A bit expensive but well worth it.

I got the computer 4ish months ago and it’s amazing and fast. The touch screen is a good add. There is a back lit keyboard which is great. The only down fall is how expensive another charging cord is.

I want others aware of my overall experience. I spent a lot of time deciding which laptop was the best for me. I needed one I can use for personal, work, and school. I choose this one based off of reviews and the overall functionality is what I needed. I was a tad bit concerned that it didnt seem to have much room to vent properly but I didn't see many reviews regarding overheating. So I decided to take a leap. HUUGE Mistake. I noticed when I first got it, it overheated fairly fast for just turning it on and basic use. I thought maybe it was just because of the vent issue, and I constantly heard the fan running. I tried to get a laptop stand for better ventilation but this did nothing. I have had laptops in the past and never experienced this issue with any of them. I also have two assigned computers for work one Apple and the other HP and neither over heat or you hear a fan on. Finally, recently I had my computer off, in an air conditioned room, on the laptop stand, charging; with plans to use it later that afternoon. When I grabbed it, it was unbearably hot, to the point my hand couldn't even touch it without feeling the scold. I unplugged it left it in front of a fan and waited to see if it would cool. Mind you the charger was not hot it was only the bottom of the laptop where the battery is. After over 30 mins with it still being as hot as when I first touched it I contacted the seller for resolution. I also attempted to see if the last top would turn on and it would not. The seller told me I couldn't get a refund based off it being covered under manufacture warranty. Although I was extremely hesitant (due to the laptop being a fire risk and hazard) I agreed for them to send a me a replacement. Hoping maybe it was just a manufacturer error. I will say EVERYTHING else I truly love about this laptop. Its slim, I can complete so many functions on this, its beautiful (I got the matte black), and over all it would have been the perfect laptop for me. Well I received my replacement laptop yesterday. First thing I noticed is this one didn't heat up upon turning it on. However, I could not hear a fan like I did with my first one. Within the first 5 mins of me just doing the basic setup, it was overheated and extremely hot to the touch on the bottom. I immediately reached out to the seller and I was met with a response of "it gets hot during initial setup. Let us know if its still an issue after the set up, and we will have the manufacturer send another replacement." First of all I have never experienced this with ANY laptop in my life. At this point I am genuinely in fear of it being a fire risk and I am scared to turn it on. I am not sure what else to do since they are unwilling to give me a refund and their plan of action is to just keep sending me new ones through Microsoft until I have a lucky one. This is genuinely a safety concern for me not to mention I spend $1600 on a laptop I cant even use. I also had questions if they were even sending me a new one like I paid for because they were coming in packaged unlike how microsoft pictured. Although seller assured me its due to to mass production and it not being retail sold they send them off like this. I am just trying to inform others to avoid them the money loss and safety hazard.If there is any updates I will post at a later time.